Last updated: November 30, 2025

Effective date: November 30, 2025

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Nadurtha Natural Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.nadurtha.ca] (the “Site”), create an account, place an order, or otherwise shop with us online.

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We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable substantially similar provincial privacy laws (e.g., British Columbia’s PIPA, Alberta’s PIPA, and Quebec’s Act respecting the protection of personal information in the private sector).

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1. What Personal Information We Collect

We collect only the information necessary to provide you with our products and services:

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2. How We Use Your Information

We use your personal information for the following purposes:

• Process and fulfill your orders (including shipping and returns)

• Communicate with you about your orders, accounts, or inquiries

• Send transactional emails (order confirmations, shipping notices, etc.)

• Prevent fraud and secure our Site

• Improve our website, products, and customer experience

• With your consent, send you marketing communications (newsletters, promotions, abandoned-cart reminders)

• Comply with legal obligations (tax, accounting, consumer protection)

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3. Legal Bases for Processing (where applicable)

• Contract: To fulfill your order and provide customer service

• Consent: For marketing emails, non-essential cookies, and certain analytics

• Legitimate interests: Fraud prevention, website security, and service improvement (provided these do not override your rights)

• Legal obligation: Record-keeping for tax and consumer-law purposes

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4. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties who help us operate our store, under strict confidentiality agreements:

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Cross-border transfers to the United States are protected under PIPEDA’s adequacy recognition and contractual safeguards.

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5. Cookies & Tracking Technologies

We use cookies and similar technologies:

• Essential cookies: Required for login, cart functionality, and security

• Analytics & advertising cookies: Used only with your explicit consent (via our cookie banner)

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You can manage preferences at any time through the cookie banner or your browser settings.

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6. Data Retention

We keep your personal information only as long as necessary:

• Order & transaction records: 7 years (for tax and accounting purposes)

• Account information: Until you request deletion or the account is inactive for 3 years

• Marketing lists: Until you unsubscribe

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After these periods, information is securely deleted or anonymized.

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7. Your Privacy Rights in Canada

You have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Withdraw consent (e.g., unsubscribe from marketing)

• Request deletion of your information (subject to legal retention requirements)

• Ask questions or file a complaint

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To exercise any of these rights, contact our Privacy Officer (details below). We will respond within 30 days.

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8. Security

We protect your information using:

• HTTPS encryption (SSL/TLS)

• PCI-DSS compliant payment processing

• Regular security audits

• Limited employee access

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In the unlikely event of a data breach that poses a real risk of significant harm, we will notify you and the Office of the Privacy Commissioner of Canada as required by law.

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9. Children

Our Site is not intended for individuals under the age of 14. We do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated by email or a prominent notice on our Site. The updated policy will be posted here with a new “Last updated” date.

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11. Contact Our Privacy Officer

Privacy Officer Nadurtha Naturals Inc. Email: info@nadurtha.ca

You may also contact the Office of the Privacy Commissioner of Canada: Website: www.priv.gc.ca Toll-free: 1-800-282-1376

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Thank you for trusting [Your Store Name] with your personal information.

— Nadurtha Naturals Inc. [www.nadurtha.ca]

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